tag:blogger.com,1999:blog-3489148.post6641209966433186385..comments2023-11-02T04:29:00.742-05:00Comments on Craig Nash: Customer Service...Unknownnoreply@blogger.comBlogger4125tag:blogger.com,1999:blog-3489148.post-80710744478165533302007-06-19T10:43:00.000-05:002007-06-19T10:43:00.000-05:00I also think you were right. Granted, I know it do...I also think you were right. Granted, I know it doesn't feel good to say something about it because you feel like maybe you are overreacting or aren't being charitable. However, it's not your job to babysit. They're essentially costing the company money with the torn books and stuff. And if they aren't going to pay for the damage, they should at least be stopped.<BR/><BR/>I think you feel worse about the "common sense" line than anything else.Katyhttps://www.blogger.com/profile/16897317697551899353noreply@blogger.comtag:blogger.com,1999:blog-3489148.post-22672966237115523302007-06-19T10:20:00.000-05:002007-06-19T10:20:00.000-05:00If you saw my neck turn red and heard my voice sha...If you saw my neck turn red and heard my voice shaking, I doubt you'd refer to what I did as "courageous."Craighttps://www.blogger.com/profile/18053974401062599296noreply@blogger.comtag:blogger.com,1999:blog-3489148.post-82275061006169482332007-06-19T07:20:00.000-05:002007-06-19T07:20:00.000-05:00I wish I had as much courage from time to time.I wish I had as much courage from time to time.Mrs. Carn-Doghttps://www.blogger.com/profile/14917496428097681875noreply@blogger.comtag:blogger.com,1999:blog-3489148.post-13303464781838067592007-06-18T23:57:00.000-05:002007-06-18T23:57:00.000-05:00you were right. your job isn't to be only a people...you were right. your job isn't to be only a people pleaser - it's also to bring revenue and repeat guests to your business, and you can't do that if other customers' children are destroying merchandise. It takes a village. I'd have done the same thing. I'd also have rung up a tab on the damaged books for any parent who saod, "I clean up after my children."Anonymousnoreply@blogger.com